STORE POLICY

At Jams Lux Collection, we take pride in providing high-quality products to all of our customers. Please read our store policy before placing your order:

1. All Sales Are Final
Due to the nature of our products, we do not offer refunds, returns, or exchanges once an order has been placed and processed. Please make sure to review your order carefully before completing your purchase.

2. Order Accuracy
Customers are responsible for providing the correct shipping address and order details. Jams Lux Collection is not responsible for items shipped to the wrong address due to customer error.

3. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will work with you to resolve the issue.

4. Processing & Shipping
All orders are processed in the order they are received. Please allow the standard processing time before shipment. Shipping times may vary depending on your location and carrier delays.

5. Contact Us
For any questions about your order, please reach out to us at jamscollection1@gmail.com